Fidelity Dealer Services:
We’ve dealt with a number of companies through the years for our warranty products to help improve our back end, and everyone always promises us the world, yet seldom deliver on what they preach.
We are pleased to say that what Fidelity has promised us, expectations have been greatly surpassed as they continue to ‘over deliver’ for us. For example, we were down for several days in our F&I department due to illness. I called Fidelity, they had one of their people in our store the next day for those days, doing deals and selling product. Further, we had a temporary opening in F&I for 3 months, they found and placed a great F&I person for us. This is just not the norm, and we are grateful for their services.
We look forward to a long lasting relationship with Fidelity as they continue to help us in all aspects of finance where CNA didn’t.
Azi Parvez, Financial Director